Frequently
Asked Questions
Can
I troubleshoot before calling a dealer?
Should
I repair or replace old equipment?
What do all those rating mean?
Can
I troubleshoot before calling a dealer?
The answer is "Yes". Here are some simple
procedures you can perform before going to the
expense of a service call:
Check
disconnect switches (indoor and
outdoor if you have a split system). Make sure
that circuit breakers are ON or that fuses have
not blown.
Check for sufficient airflow. Make sure
air filters are clean and that supply-air and
return-air grilles are open and unobstructed.
Check the settings on your thermostat.
If you want cooling, make sure the temperature
control selector is set below room temperature
and the SYSTEM switch is on the COOL or AUTO
position. If you want heat, make sure the temperature
control selector is set above room temperature
and the SYSTEM switch is at HEAT or AUTO. The
FAN switch should be set at AUTO.
Should
I repair or replace old equipment?
Three main factors to consider are:
Life
expectancy
Operating
cost
Looking
at the big picture
Life
Expectancy of Current System
When
you're frustrated with an equipment break-down,
it can be tempting to find the least expensive
"quick fix" to get on with your life
in relative comfort. That "quick fix"
may be the least expensive now, but it may not
give you the most value-or cost you the least-in
the long run.
Paying
for repairs to an old or inefficient system
often simply prolongs the inevitable. It's almost
like putting a bandage on a serious injury.
An older system that breaks down once is likely
to break down again…and again. That means
more emergency service calls or, worse yet,
the risk of damage to your home or to other
components of your heating and cooling system.
Operating
Cost
There's
also an ongoing cost factor to consider. Restoring
your old system will only bring it back to its
current level of energy efficiency. After you've
recovered from the repair bills and the frustration
of system breakdowns, you still won't save on
your energy bills.
Even
six-year -old heat pumps and air conditioners
are considered grossly inefficient by today's
energy efficiency standards. So you could save up to 60%
on your energy bills with new high-efficiency
equipment. That's why installing a new heating
and cooling system can actually pay for itself
in energy savings within a relatively short
time.
Looking
at the Big Picture
When
one component of your system breaks down unexpectedly,
it's easy to just focus on repairing or replacing
that component. But each part of your system
works with the others to boost efficiency and
reliability, so it helps to keep the big picture
in mind.
Replacing
your old system with a new higher-efficiency
model but leaving your old mechanical thermostat
in place, for example, won't allow you to enjoy
all the efficiency advantages the new system has
to offer. Plus,
you can often save on installation costs if
you have several components of your system replaced
at the same time.
What do all those ratings mean?
Its easy to feel
overwhelmed by the array of efficiency ratings, abbreviations and acronyms used
to describe or explain heat pumps and air conditioners! We'll tell you what they
all mean and how you can use the knowledge gained to make a more informed choice
on your comfort needs.
Efficiency Ratings
SEER- Seasonal Energy Efficient Ratio. This is a
system for rating the efficiency of cooling equipment. It is calculated by
dividing the cooling capacity of a continuously operating air conditioner by the
electric power input. The higher the SEER, the less you unit will cost to
operate.
HSPF- Heating Seasonal Performance Factor, This
measurement is similar to SEER, but it measures the efficiency of the heating
portion of your heat pump. Like the SEER, HSPF industry minimums have risen in
recent years. The current industry minimum is 6.80 HSPF.
Sound Ratings
In recent years, HVAC equipment has not only gotten more
energy efficient, it has gotten quieter. Although sound does not effect the
efficiency of a unit, it can certainly affect your comfort. If your unit has a
low sound level, (you and your neighbors) will hardly notice when it is
operating.
db- Decibel. A term to describe the relative
loudness of a sound. Typically, heat pumps and air conditioner are between the
sound of a human voice(70 db) and a blender(88 db).
SRN- Sound Rating Number. A unit based on ARI tests.
Average sound rating range from 74 to 80 db. The lower the SRN rating, the
quieter the unit.
General Industry Terms
HVAC- Heating, ventilating and air conditioning.
This term applies both to the heating and cooling industry and to the products
they manufacture.
ARI- Air Conditioning and Refrigeration Institute. A
non-profit, voluntary organization comprised of HVAC manufacturers. ARI
publishes standards for testing and rating heat pumps and air conditioners and
ensures a level of quality within the industry.
DOE- The Department of Energy. This is the federal
agency that sets the HVAC industry efficiency standards.